Team Insights: Meet Gavin, Our Mobility Vehicle Specialist

Gavin joined our sales and customer service team in 2019, bringing over 20 years industry experience to Sirus.

 

His expertise and dedication have made him an integral part of the team, where he enjoys managing our Approved Used stock, handling customer enquiries, and working closely with each individual customer to find the right wheelchair accessible vehicle and car adaptations.

One of our loyal WAV customers, Mr. Ince, shared his experience: “Gavin was enthusiastic, knowledgeable, and kept me informed. He did a great job, and I’m very pleased with the purchase—it has given me back my freedom.”

Another customer, Mr. Liversidge, who purchased a Drive from Wheelchair vehicle, commented: “Fantastic, excellent, efficient, and polite customer service from Sirus. Thank you, Nigel and Gavin. I’m 100% satisfied with my new vehicle and will definitely return to Sirus when it’s time for an upgrade.”

A close-knit, family environment

For Gavin, helping customers regain mobility and independence brings immense satisfaction, making his role incredibly rewarding. “At Sirus, it’s not just about sales—it’s about making a meaningful impact on people’s lives. The culture here is unique, with a close-knit, family environment where everyone is passionate about going above and beyond to meet customer needs.”

Gavin also appreciates the supportive leadership of Founder and Managing Director Simon, whose passion and dedication to both the business and employees create a relaxed yet professional work environment. “I highly recommend Sirus to anyone looking for a rewarding career in a great work setting.”