I have been a Sirus customer for Six years and in that time I’ve had nothing but amazing customer service from the whole team. From calling the office to one of the friendly team coming out to you, its a seamless process! I even had a repair around Christmas one year that meant my car was in the workshop for a few days and when it came back it had a beautiful autumnal bouquet in the passenger seat!
From the start of my Sirus journey the staff have been understanding and patient ensuring during the adaptation process that my driving position was comfortable. Sirus care about their customers and they realise that just because they have varying abilities it doesn’t mean that they do not live full and active lives.
Because of my warranty Sirus visit me at work when I need them to and when they can’t because my car needs to be in the workshop they set me up in their customer waiting area with coffee, kit-kats on tap and wifi so that I don’t have to stop working just because I am without my car. Now I’ve got a Sirus vehicle, I feel like I am a part of the Sirus family.