Sirus customer service

With almost 20 years’ of experience, Sirus are the UK’s leading provider of upfront Wheelchair Accessible Vehicles. We have a team of experienced mobility specialists to find the right mobility solution for you.

Free home demonstrations

We offer free home demonstration and test drive of all our wheelchair accessible vehicles. We will bring our demonstration vehicle directly to your home or workplace on a date to suit you. We recommend having a test drive in your local area with one of our mobility specialists. We also welcome you to visit Sirus so you can see our full range. We are centrally located in the West Midlands. View our range of vehicles here.

Customer support

Throughout the whole process, one of our mobility specialists will work closely with you to ensure you have all of the information you need.  We will give you regular updates on the progress of your vehicle and arrange your wheelchair fitting, any adaptations required and a suitable handover date. We can offer you advice on funding such as the Motability Scheme and the Motability Grants available to assist with funding a Motability Advance Payment. We can also give you advice on finance and insurance.

Adaptations and wheelchair securing systems

Our highly skilled team of adaptations engineers can fit a range of bespoke adaptations such as driving, steering, securing your wheelchair etc. Please ask one of our team for further information about this service.

Free delivery in the UK

Once your wheelchair accessible vehicle is ready, we will deliver to your door free of charge. During the handover we will go through the conversion features in detail, so you have a full understanding of how it works. You will also receive a vehicle handbook which explains the conversion.

Aftersales service

We are extremely proud of our aftersales service. Our dedicated customer service team are there to help should you require assistance and always go that extra mile to ensure you are happy with our service. Our new vehicles include a 3-5 year warranty on the conversion.

We have a team of mobile engineers should you require assistance and will come to your home to carry out an annual service on your conversion. Find out more about our service and warranty here.

Would you like to hear first hand from our customers? Read our customer stories here.

Watch our video to find out more about Sirus Automotive.

Call us on 0121 505 7777, or if you prefer to chat on email, drop us an email at If you would like to request a brochure via email or post, click on the button above.

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